Privacy Policy

InjuryValueCheck is a free claim assessment tool operated by Neurosensory Lab Ltd ("we", "us", "our"), a company registered in England and Wales.

Company name: Neurosensory Lab Ltd
Registered number: 9860489
Registered address: 71–75 Shelton Street, London WC2H 9JQ, UK
VAT number: GB233845307
Website: injuryvaluecheck.com
Contact: support@injuryvaluecheck.com

We act as the data controller in respect of personal data collected through this website.

• Accident type, body part injured, injury severity
• Date of accident and your age at the time
• Financial losses (earnings, medical costs, travel, care costs)
• A brief description of the accident in your own words
• Answers to liability questions (e.g. whose fault was it)

• First name and last name
• Email address
• UK phone number
• Postcode

• IP address and approximate location
• Browser type and device type
• Pages visited and time spent on site
• Referral source (how you found us)

Purpose	Legal basis
Generate your free compensation estimate using AI	Legitimate interests (providing the service you requested)
Email your case report to you	Consent (you provide your email and tick the consent box)
Match you with a personal injury solicitor	Consent (explicit consent given at the lead capture step)
Share your case brief with a law firm on our panel	Consent
Send a follow-up satisfaction survey	Legitimate interests (quality assurance)
Improve the calculator and AI assessment quality	Legitimate interests
Comply with legal obligations	Legal obligation

When you consent and submit your contact details, we share a case brief with one personal injury law firm on our panel. This includes your accident details, AI-generated assessment, and contact information. You consent to this sharing explicitly at the point of submission.

The law firm receiving your brief is independently responsible for handling your data in accordance with their own privacy policy once received.

We use the following service providers who may process your data on our behalf:

• Brevo (Sendinblue) — transactional email delivery
• Anthropic (Claude AI) — powers the AI liability and valuation assessment
• Google Analytics — website analytics (anonymised)
• Meta Pixel — advertising performance measurement
• Cloudflare — CDN, security and performance

All providers are contractually bound to process your data only on our instructions and in compliance with UK GDPR.

Information about your injury and health is considered special category data under UK GDPR (Article 9). We process this data solely to provide the claim assessment service you have requested. Our legal basis is your explicit consent, given when you tick the consent box and submit your details.

You may withdraw this consent at any time by contacting us at support@injuryvaluecheck.com. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Data type	Retention period
Contact details and case brief	3 years from date of submission (aligned with PI limitation period)
Claim assessment responses (anonymised)	Up to 5 years for service improvement purposes
Email correspondence	2 years
Analytics data	26 months (standard Google Analytics retention)

You have the right to access, correct, delete, or restrict processing of your personal data, to object to processing based on legitimate interests, to data portability, and to withdraw consent at any time. To exercise any of these rights, contact us at support@injuryvaluecheck.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We use HTTPS encryption, access controls, and secure cloud infrastructure to protect your data. In the event of a breach posing a risk to your rights, we will notify you and the ICO within 72 hours as required by law.

Some providers (including Anthropic) are based in the United States. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as the UK IDTA or Standard Contractual Clauses.

We use cookies and similar technologies. For full details, please see our Cookie Policy.

InjuryValueCheck is not intended for use by anyone under 18. We do not knowingly collect personal data from children. The person completing the form must be 18 or over, even where the injury occurred when they were younger.

Neurosensory Lab Ltd operates as a claims management introducer. We do not provide legal advice. We connect claimants with regulated personal injury solicitors authorised by the Solicitors Regulation Authority (SRA). Where required, Neurosensory Lab Ltd holds appropriate FCA authorisation.

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Where material, we will notify you by email if we hold your contact details.